For a firm that was newly ISO-certified but needed help in production planning…

Key Business Issues

  • Newly ISO-certified and looking for improvement areas to move forward
  • High incidence of rush production orders
  • Frequent changes to production schedule
  • Lack of formal production planning process

Services Provided

  • Business Process definition and identification of Key Performance Indicators

Solution Components

  • Identification and definition of key company business processes
  • Identification and definition of Key Performance Indicators for each business process
  • Development of top management key success factors

Business Results

  • Key Performance measures implemented
  • Performance monitoring conducted regularly
  • Improvement opportunities identified
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