For a firm that wanted to reduce costs and increase worker productivity, we assessed operations and information systems and brought forth proposed performance measures and improvements…

Key Business Issues

  • High head count
  • High variability in production output & productivity
  • Erratic work shift schedules
  • High Absenteeism
  • Incentive system not directly linked to productivity
  • Cost and quality parameters not visible

Services Provided

  • Process Assessment and Review
  • Process mapping
  • Examination of head count and operating methodologies
  • Examination of materials support and effect on productivity
  • Examination of IT support and reporting systems

Solution Components

  • Implement Key Performance Indicator (KPI) measurement system
  • Implement modified one-piece flow system
  • Develop materials system support policy
  • Develop Operating Expense improvement program

Business Results

  • Key Performance measures defined
  • Improvement opportunities identified
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