For a firm that had issues with product quality…
Key Business Issues
- ISO-certified but high inspection and rework operation
- Lack of clear procedure on Production Scheduling
- High item quality reject rate
- Continuing cost pressure from US customers
Services Provided
- Operations assessment
- Review of Key Performance Indicators (KPIs) and gaps
- Process re-engineering
- Implementation management
- Change management
Solution Components
- Daily production performance review and monitoring system for quality and productivity per line
- Integrated Production Scheduling System
- Line Productivity and Quality award
Business Results
- Increased production efficiency by 7.7% after three months of implementation
- Reduced internal quality rejects by 18%
