For a firm that had a high incidence of unserved orders during the last quarter of the year…
Key Business Issues
- Warehouse and Transportation Group lacks visibility of incoming orders
- Financial/Credit check of customer orders takes more than 1 day
- No Product Allocation process
- High unserved orders
- Lack of operational measures to track Warehouse and Transportation performance
Services Provided
- Warehouse and Distribution Opportunity Assessment
Solution Components
- Identification of improvement opportunities in the Warehouse and Transportation operations
- Implementation of Key Performance Indicators for each critical Warehouse and Transportation processes
Business Results
- Zero unserved orders
- Key performance measures for the Warehouse and Transportation group identified, agreed upon, and monitored
- Warehouse Management System improvement opportunities identified and being implemented