Information technology (IT) systems have gone a long way in improving the operations of firms. Enterprise Resource Planning

Eliyahu Goldratt in his book “The Goal” stated the three main goals of an enterprise: Increase Throughput, Reduce

How much a firm sells supposedly depends on the demand of individual end-users or how much a user

Sales returns are products sent back from customers for a number of reasons such as:Defective/damaged goodsOff-season/expired merchandiseExcess quantity

In a recent Supply Chain survey we conducted in the Philippines, 2 out of 3 respondents cited increasing

For the past 15 to 20 years, many companies have realized the strategic importance of streamlining their supply